FAQ

4299 Regional Road 20, St. Anns, Ontario, L0R 1Y0

Driving from Toronto:

We are approximately 1 hour and 15 minutes from downtown Toronto, depending on traffic.

• Exit at Victoria Avenue (Regional Road 24)

• Turn left (south) onto Victoria Avenue

• Continue for about 15 minutes, then turn right onto Regional Road 20

• Drive west until you reach 4299 Regional Road 20 in St. Anns

On-site parking is available.

Unfortunately we do not, advance booking is required for all experiences. We do not accept walk-ins or drop-ins to protect the well-being of our cows and to ensure that each guest receives the attention and space they need.

Because we limit experiences to only a few sessions per week with small groups, we recommend booking early to secure your preferred date and time.

Our current semi-private mini highland experience includes:

• 1.5 hours total at our farm

• Private 30 minutes inside the cow pen for a hands-on visit with only members of your group.

• A cow “spa package” (with balms, brushes, and treats)

• Access to our luxury mini home for relaxation and refreshments

• Welcome drink upon arrival

• Curated refreshments based on your visit time:

  • Morning: Breakfast charcuterie + afternoon tea/coffee

  • Lunch: Meat and cheese board +afternoon tea/coffee

  • Dinner: S’mores board + afternoon tea/coffee

We accept the following payment methods:

• Major credit cards (Visa, Mastercard, American Express) through our online booking tool

• Debit cards

• Interac e-Transfer

• Payments must be made in full to secure your reservation unless alternative arrangements made

• Cash

Each session is limited upto 6 guests total to ensure a calm, high-quality experience for both visitors and cows. Call for inquiries for larger group or parties.

Yes, but with a few guidelines for the safety of all:

• Children under 16 must be accompanied by an adult

• Children under 3 must be held during the cow visit

• Children ages 3–6 must hold an adult’s hand at all times

• This experience is not recommended for very young or active children, as calm behavior is essential around the cows

Unfortunately, due to uneven terrain, this experience is not suitable for wheelchairs, strollers, or individuals with balance/mobility concerns. We are currently working on making the experience accessible, please check back for updates.

• Closed-toe shoes with backs are required (no sandals, heels, or open footwear). Steel toed boots are recommended.

• Comfortable, farm-appropriate clothing you don’t mind if it gets dirty

• Rain gear depending on weather (we offer plastic boot covers and raincoats for purchase)

Yes! Our experience runs rain or shine. Our cows love the rain just as much as the sun. In extreme weather, we may reschedule or cancel for safety.

Our cows are the heart of everything we do, and their well-being always comes first. We keep things calm and quiet around here—limiting experiences to just three times a week and allowing only six guests per visit. This gives our cows plenty of time to rest, graze, and just be cows. You might notice that sometimes one or two of them take a break from the experience; that’s completely intentional. Like us, they have good days and quiet days, and we always respect that.

We also avoid using halters or restraints—we believe in giving them as much freedom as possible to move naturally and feel safe. Before entering the pen, guests sanitize their shoes and wash their hands to help keep our cows healthy. And above all, we ask visitors to be patient, gentle, and calm—because the cows truly respond to kindness and presence.

We will supply all treats that you need for your visit with the cows. Our cows are on a carefully balanced, farm-mixed diet. Outside food is not permitted.

Yes—please avoid the following:

• Yelling, running, or sudden movements

• Feeding cows incorrectly  (fingers can be mistaken for treats!)

• Leaving children unattended at any time

• Smoking or vaping anywhere on the property—strong smells upset our animals

Guests who do not follow these rules may be asked to remain in the mini home for the duration of the visit.

Accordion C

• Full refund if we cancel for any reason or if the customer cancels 5 days or more prior to their experience.

• 75% refund if cancelled less than 5 days in advance

• No refund for cancellations within 48 hours or for no-shows

Due to the limited availability of this experience, we are unable to accommodate last-minute changes.

ontent

Please arrive 15 minutes early to check in and enjoy your welcome drink.

No, all guests must arrange their own transportation to and from the farm.

• Bring your curiosity and calm energy—patience is key with these gentle giants

• Expect to get a little dirty or slobbered on—it’s all part of the charm

• Ask questions! We love sharing fun facts and stories about our cows